*Hi Partner,* *Please send me updated resumes to **[email protected]*
POSITION : GENESYS WFM Location: Richmond, VA Length: 6 months Rate: DOE/hr c2c *Description: *This position requires an understanding of call center operations and experienced contact centers use of technology. Knowledge of complex call routing and screen pop technology is also important. The successful candidate will work closely with business leaders, IT staff and management as the subject matter expert with *Genesys Work Force Management call center technology* as well as participation in strategic planning and project work. This position requires the implementation support of Genesys WFM as well as participation in the definition and building of new Genesys/Avaya routing applications. Other specific skills and areas of expertise are hands-on experience with the following: -Genesys Work Force Management implementation, development and administration support (5 yrs) -Genesys Inbound routing design and scripting (3 yrs) -Genesys troubleshooting (recent 3 year’s experience) -Avaya PBX/ACD/CMS (3 years) ** * Please send the updated resume of the consultant along with the rate, location and contact information. Please make sure the Consultant's skills match the requirement. After reviewing the resume I will contact you if I need more information. Thanks, Sahitya priya Nihaki Systems Inc 346 Georges Road, Suite # 1, Dayton, NJ 08810. Phone: 732-823-6471/6472 Extn:112 Fax :732-438-6973 www.nihaki.com [email protected] * -- You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en.
