http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13152
Bug ID: 13152
Summary: Duplicate phone hold notices when using Talking Tech
Change sponsored?: ---
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Notices
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
If a library is using Talking Tech for phone notices, any waiting hold phone
notice will show up twice!
This is because Koha generates on at the time the hold is set to waiting, and
then the cronjob TalkingTech_itiva_outbound.pl generates it's own notice as
well.
The former notice will always have a status of 'pending', as the
TalkingTech_itiva_inbound.pl script will update the notice the outbound script
created.
The solution is to prevent Koha from creating a phone notice for waiting holds
if TT is enabled, and let the cron script do it.
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