http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14040
Bug ID: 14040
Summary: Confusing messages on items placed on hold in OPAC and
staff
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: OPAC
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
1) Record with 1 item
2) Check out the item to a user
3) Place an item level hold for another patron
4) Place another hold for another patron in the OPAC
Item displays:
On hold for patron expected at <branchcode> since 14/04/2015 .
This is confusing for the staff user and even more for the patron in the OPAC.
I think it means:
- it has been placed on hold on 14/4... because the due date is 06/05/2015
(dd/mm)
I'd suggest:
- Showing the OPAC user only the number of other holds on the item - they might
want to pick another then.
- Showing the staff user a better message
- don't show the branchcode, but the branchname
- don't show the branchname, if there is only 1 branch in the system
and/or obey SingleBranchmMode
- change 'expected' to ...?
Fixing this on the OPAC and staff could be done separately.
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