http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14758
Bug ID: 14758
Summary: Re-engineer Talking Tech support in Koha
Change sponsored?: ---
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Architecture, internals, and plumbing
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
Right now Talking Tech support within Koha works, but does not integrate well
with the existing messaging system. I would propose we re-engineer Talking Tech
by doing the following:
1) Remove all the exceptions that hide/modify the use of the 'phone' notice so
that it is once again treated like any other type of notice.
2) Define the 'phone' notice for a given action as the line that is created in
the CSV file
3) Have the outbound cron script for Talking Tech gather these notices together
into a CSV file, rather than having it generate the notices and CSV file
itself.
This will end with a much cleaner implementation of Talking Tech that could
easily be used for other phone automation systems as well!
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