http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10827
--- Comment #39 from Kyle M Hall <[email protected]> --- I think you will find bug 14364 interesting Christopher! (In reply to Christopher Brannon from comment #38) > (In reply to Katrin Fischer from comment #36) > > Please take a look at my comment #30. I am not in favor of setting the > > waiting status automatically. In my opinion this should always require a > > check in, so that we can trigger the printing of the next slip. > > > > Moving this to "In discussion". > > I agree with Katrin on this point. If this patch automatically triggers a > hold when an existing hold is cancelled or expired, this WILL create a big > mess. Libraries like ours put the holds out on a shelf for patrons to > pickup. They are marked with slips for patrons to identify their items. > > Having the next hold triggered automatically creates a mess for both staff > and patron. The patron will get notified that their hold is waiting, but > won't be able to find it. Staff will not have any idea what slips need > updating. Items will be lost on the hold shelves. Cats and dogs will fall > in love. It would be chaos. > > What NEEDS to happen is a better notification to staff of these expired and > cancelled holds, so we can get to them quicker. It would be HIGHLY > recommended that cancelled holds and expired holds don't show as available > in Koha, but show as a status that it is waiting for some sort of handling, > so that staff have a clue where the item is. It would also be HIGHLY > recommended if BOTH expired AND cancelled holds showed up on the Holds Over > list in the Holds Awaiting Pickup report. Perhaps even an alert on the > staff home page. > > That's my two cents. > > Christopher -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug. _______________________________________________ Koha-bugs mailing list [email protected] http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
