https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16107

Owen Leonard <[email protected]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Assignee|[email protected]         |[email protected]
                   |                            |ity.org
          Component|Templates                   |Hold requests
                 CC|                            |[email protected]

--- Comment #3 from Owen Leonard <[email protected]> ---
This happens because two things are going on at once, and Koha doesn't know how
to prioritize which operation should be offered to the user.

As far as I know, in order to reproduce this problem you have to do this:

1. Check in an item from Branch A at Branch B. This initiates a transfer
between branches.

2. Place a hold on the item for a patron at any branch. Check in the item
again.

Because the transfer was initiated in step 1 Koha thinks it should remind you
that a transfer is in progress and wants to to print a slip for that transfer
(the "Print slip" link at the top of the screenshot).

Because the item is also on hold for someone Koha prompts you to print a slip
for the hold (the "Print slip and confirm" button in the screenshot).

I'm inclined to think that the hold operation should take priority and the
existing transfer should not get a prompt. However, a hold prompt would
normally also have an "Ignore" option, which isn't present in this case. If you
chose to ignore the hold, it seems logical that the transfer would then become
an issue which should be prompted about.

That's probably a matter of opinion, and I don't think there is an easy
solution either way.

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