--- Comment #2 from Jonathan Druart <jonathan.dru...@bugs.koha-community.org>
Created attachment 56624
Bug 17453: Inter-site holds improvement
At the moment users can reserve items and choose any library as a pick up
location, but there is no mechanism to prevent users from reserving items that
are available on the shelf at any given location from reserving the item at the
same location, essentially creating a Fetch and Collect scenario.
This has an impact on staff workloads as they are having to process
and check shelves for items that students can already come and collect from the
open library shelves.
The aim of this enhancement is to decrease the impact on staff workload there
should be a restriction in place that prevents users from requesting items for
collection at a library where the item is currently available.
We first tried to add a new circulation rule adding a 4th
“NotIfAvailableAtPickupLibrary” option to "On shelf holds allowed".
That would make the development more flexible.
But in that case we quickly faced non-trivial problematics:
Let's say you have 3 items I1, I2 and I3. The first one has onshelfholds
set to Yes and 2 others has it set to “NotIfAvailableAtPickupLibrary”.
What would be the expected behavior if a hold is placed at biblio level?
And if a hold is placed at item level for I1?
This second point could be answered by reworking the interface to move
the libraries dropdown list elsewhere (1 list per item) or by adding a
lot of JS code to handle the different situation. But it would be
much more complicated to implement.
So finally I moved back to the simple approach and added a new pref to
handle the behavior globally.
0/ Switch off OPACHoldsIfAvailableAtPickup
1/ Let's say you have 3 libraries L1, L2, L3, create 2 items owned by L1
2/ Place a biblio level hold. You should only be able to pick it up at
2/ Place a item level hold. You should only be able to pick it up at
3/ Create a third items owned by L3
4/ Now you should not be able to place a hold on this record anymore
Sponsored-by: University of the Arts London
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