https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18463
Bug ID: 18463
Summary: Hold request status
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Hold requests
Assignee: koha-bugs@lists.koha-community.org
Reporter: blac...@gmail.com
QA Contact: testo...@bugs.koha-community.org
CC: gmcha...@gmail.com
User case
- library with more brachces, especially with branches in ther physical
location than main brach which are't operate everyday (example: storehouse
without staff service)
- transfers of items from/to branches
- library with rotating staff team
Problem:
Borrower request item as hold to pull. Free item is at remote branche, so we
need to send car for it. Very oftev are brach closed to public, so staff can'
solve request immediately. It take some time and Koha don't make any mark at
hold to pull request list. Staff members don't know status of request and need
check details about request it again and again.
Solution:
- add new column into hold to pull request list named Status
- list of status as authorized value for easy customization
- if somebody change status Koha save it with information abou time a staff
name into column
- fiter over column Status foe easy sorting request by status
- list can by sorted by timestamp that solve bug 18454
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