https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18501
Bug ID: 18501
Summary: Automatic refunds need protection from failure
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: major
Priority: P5 - low
Component: Circulation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
I am told that the auto refund feature can fail if the status is edited in the
item edit screen. There should be some protection in place to keep this from
failing so easily and quietly.
Possible solutions might be:
1) Prevent status from being edited if a fee has been charged for that item.
2) A warning and confirmation of action when the status is being edited and
there is a fee involved.
3) An authorized override for such a change.
4) A note in the patron account lines indicating status was change and an auto
refund will not be possible.
5) The ability to auto refund, even after the status has been altered.
I am marking this as a bug, because I cannot see how the current behavior could
be a desired function. Failure is not an option.
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