https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18856
Bug ID: 18856
Summary: Cancel Waiting Hold in OPAC does not give useful
message
Change sponsored?: ---
Product: Koha
Version: 16.11
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: OPAC
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
If a hold is 'waiting' for the patron to collect then the patron should be
prevented from cancelling the hold via their account in the opac.
If a patron tries to cancel the hold, Koha will give an 'are you sure' alert
and when you click Yes the page just refreshes and the hold remains.
Staff can cancel the hold from the staff interface but they can then action the
waiting hold.
I think therefore that it is correct behaviour that a patron cannot cancel a
hold when it reaches waiting state via the opac but it would be useful to
either have a warning to prevent the cancellation or a useful message when they
attempt to do so.
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