https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20573
Bug ID: 20573
Summary: Patron receives membership expiry notice but 'will
expire soon' alert doesn't show for staff at checkout
Change sponsored?: ---
Product: Koha
Version: 17.11
Hardware: All
OS: All
Status: NEW
Severity: minor
Priority: P5 - low
Component: Patrons
Assignee: koha-bugs@lists.koha-community.org
Reporter: jyo...@esilibrary.com
QA Contact: testo...@bugs.koha-community.org
CC: gmcha...@gmail.com, kyle.m.h...@gmail.com
We've seen a situation a few times now, where a patron comes into the library
and informs the staff that they received notice that their account is going to
expire, but when staff go to the patron's account and click checkout, the
message, "Attention: Expiration: Patron's card will expire soon. Patron's card
expires on ...", doesn't appear.
This issue happens when the patron comes into the library exactly 30 days from
their expiration. In this case, MembershipExpiryDaysNotice = 30 days and
NotifyBorrowerDeparture = 30 days.
So for example, the patron's expiration date is 05/11/2018. On 4/11/2018 the
patron gets their notice, as expected. They come into the library on 4/11/2018
and the checkout message alerting staff to the impending expiration message
doesn't show. Checking the same account on 4/12/2018 shows the message
"Attention: Expiration: Patron's card will expire soon. Patron's card expires
on 05/11/2018 Renew or Edit Details" on the checkout screen.
I would expect the staff to be alerted at checkout on 4/11/2018 since the
patron has been notified.
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