https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19014
--- Comment #32 from Ray Delahunty <[email protected]> --- (In reply to Andrew from comment #26) Are we focussing too much on manipulating when the auto-renewal takes place as being the driver of limiting how many people receive renewal-failure emails? I think we need a better driver. Auto-renewing an item earlier than the moment it is due back penalises other users who may want the item. If it has already auto-renewed (early) and they place a reservation / hold on it, they will have to wait longer for it. That is why we have opted for the (admittedly harsh) situation where we only warn users that items have failed auto-renewal when they are overdue. (We use a No Renewal Before value set to zero, but we do use a long grace period.) We have multiple copies of the same item (with various loan periods) out on loan. If a reservation is placed we want to send renewal-failure notification only to users whose copy is due “soon”, and not to people who have, say, just taken a long-term loan copy out. Native Koha auto-renewal functionality currently sees every holder of the item emailed. But the first copy returned satisfies the reservation. Why pester everyone- we want to better target the email. In comment 26 Andrew mentions what I think could be the ideal solution- a No Notice Before parameter. Rather than this being a system preference I see it better as an additional column in the Circulation & Fine rules. This would be configurable line by line (user category / item type) and allow the Koha library to email as many or as few current holders of the non-renewed items as they wished. Libraries that wanted to be more lenient that us could increase the No Renewal Before to 1, 2, or 3, say, but it would be the wise choice of a No Notice Before value that would be the best driver in targeting users whose items are likely to fulfil the reservation / hold. -- You are receiving this mail because: You are watching all bug changes. _______________________________________________ Koha-bugs mailing list [email protected] http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
