https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=8838
--- Comment #6 from Christopher Brannon <[email protected]> --- (In reply to koha-US bug tracker from comment #5) > I agree that the hold available notice should be digestable if possible. > The situation we have in our consortium is that patrons place requests on > many titles held by other libraries. Those libraries ship materials to the > requesting library via our courier system. When a box of materials arrives > at the requesting library and there are 10 items in it that are all on hold > for the same patron, those 10 items will all get checked in at the same > time. We have our system set to send hold available notices every 15 > minutes, so what usually happens is that 15 minutes after a courier > delivery, a patron who has requested 10 items from other libraries will get > 10 SMS messages or 10 e-mails all at the exact same time. > > I've seen this happen with as many as 30 messages sent simultaneously. > Patrons don't like getting 30 text messages all at once and if the messages > are sent via e-mail in that high a quantity, they usually end up in the > patron's spam folder. Yes! And now this has an affect on text messaging and voice calls as well. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. _______________________________________________ Koha-bugs mailing list [email protected] https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
