https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24659
Bug ID: 24659
Summary: Improve Patron Notice Status options to be more clear
to staff
Change sponsored?: ---
Product: Koha
Version: 19.05
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Patrons
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
When patron messaging preferences are selected not to send courtesy notices,
and there is no email for them to be sent to, Koha generates a notice and marks
it as failed.
The case I'm specifically looking at involves Auto Renewal notices. These
“failures” are visible in the Patron Notices Log and then general circulation
staff sees “failed” and gets confused.
Staff education is important, but we can make things easier for our users by
clarifying these types of messages. Either we could skip making them, as
determined the Patron messaging preferences, to find a better status term for
these types of messages.
"Not applicable"
"Unsent"
"Not required"
"No emails selected"
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