https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26626
Bug ID: 26626
Summary: When checking in a hold that is not found the X option
is 'ignore' and when hold is found it is 'cancel'
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: Circulation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
This can lead to accidental cancellation if one is simply trying to dismiss the
modal and has learned that the X option is often 'ignore'
I would suggest replacing 'Ignore/Cancel' with 'Dismiss' and moving the
'Cancel' option to the left of 'Confirm hold'
To recreate:
1 - Place a hold for pickup at library A
2 - Checkin the item at Library A
3 - Note the modal has 'Ignore' option
4 - Click it, nothing happens
5 - Check in the item again, same modal
6 - Click 'Confirm'
7 - Check in the item again
8 - Now 'Ignore' is replaced by 'Cancel'
9 - Click 'cancel', but pretend you thought it was 'Ignore'
10 - The book comes up on the holds queue, but no one can find it, because it
is on the holds shelf
11 - Then staff do find it, but they hold it for the next patron
12 - The original patron comes in to library, but you won't give them the book,
because someone else has the hold now
13 - Drama ensues...
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