https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27004
Bug ID: 27004
Summary: Deleting a staff account who have created claims
returned causes problem in the return_claims table
because of a NULL value in return_claims.created_by.
Change sponsored?: ---
Product: Koha
Version: 19.11
Hardware: All
OS: All
Status: NEW
Severity: minor
Priority: P5 - low
Component: Patrons
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
When a staff deletes another staff member's staff account and that particular
account happens to have created return_claims, it creates a NULL value in the
return_claims.created_by, causing a problem when another staff tries to resolve
the claims. On the patron's account Claim tab, when one tries to resolve the
claim, it will perpetually load without doing anything.
Only way to fix is update the NULL value on the created_by and add a
borrowernumber. Is there a way to transfer the claim to a different staff
account? Should Koha allow the deletion of an account when there are still
return_claims unresolved?
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