https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32052
Bug ID: 32052
Summary: Transparency on Hold Cancellations
Change sponsored?: ---
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Hold requests
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected]
Hey!
It would be really cool if there was better transparency on what happened to
our holds and how they were cancelled. I know the system logs when a hold ages
out, but having the knowledge that a hold was cancelled by a patron may also be
beneficial.
Our staff have struggled with knowing how a hold was cancelled. If the hold
ages out on the shelf, Koha reports that nicely. However, if a patron or staff
member cancels the hold, there is no log kept on that.
It would be helpful information for our staff when interacting with a patron to
know how the hold was cancelled.
Thank you!
Chris
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