https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32454
Bug ID: 32454
Summary: Patron do not have Overdue Triggers format choice
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Notices
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
Unlike most other notifications, patrons do not get to define what format they
receive overdue notices. So, if a library offers all formats, the patron will
get all formats, provided they have the address/phone number needed.
Why these notices are handled differently from other notices, I do not know,
but it would be nice if patrons had a choice in how they get these notices. If
it is a matter of them getting always getting a notice, perhaps one format
should be on by default and not changeable unless they have the required
elements for another delivery format.
Having a global setting for patrons on overdues is not patron friendly.
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