https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33446
Bug ID: 33446
Summary: Revert transit status should have the option to cancel
the item transfer as well
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Hold requests
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected]
Currently, when a hold's transit status is reverted, the item remains
in-transit until the transfer is completed by a check-in. This makes sense if
the item actually is still in-transit, but there are other situations in which
this transit status is incorrect and may not be easy to remove.
For example, in our system, we have HoldsAutoFill enabled. Occasionally there
are exceptions where we don't want a book to be put in transit for a hold, but
instead to remain available at its home branch. If the staff member reverts the
transit status on the hold, the item still shows as In Transit. But they can't
check in the item to complete the transfer without causing the hold to trap
again.
In this situation, the book shouldn't be showing as In Transit, but there's no
simple way to remove that status. It's several extra steps at best to manually
cancel the transfer (and most of our staff don't know how to do this, as manual
transfers are not a normal part of our workflow, so many items retain an
incorrect "In transit" status indefinitely).
When a hold's transit status is reverted by the sending librarian because
they're not planning on sending the book for whatever reason, it would be great
if they could revert the hold transit status and cancel the item transfer all
in one step. This could be something as simple as a checkbox option or a
drop-down, so that the user can choose between "Revert transit status" versus
"Revert transit status and cancel item transfer".
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