https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33495
Bug ID: 33495
Summary: Patron search results can be misleading
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Patrons
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
If I search for a patron barcode, particularly one that has been deleted, there
is a slight chance that this number could be part of another searchable field
in the patron record, like a phone number.
In that case, the Koha might just go straight into the record without skipping
a beat, and staff make the assumption that they are in the correct record.
It would be preferable that unless an exact match is made on search criteria,
Koha only displays search results rather than going straight into the record,
if it is only the closest match.
There is still room for error, but this would help shave that rate down a bit.
Close or partial matches should not go straight into a record. If you are
typing a patron name or number and the suggestions show up, it is on the staff
member for picking the right or wrong patron. But if the system is throwing us
into a record based on loose information, that is a problem.
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