https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34255
Bug ID: 34255
Summary: Add an enquiry/request/workflow management module
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: new feature
Priority: P5 - low
Component: Staff interface
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected]
Depends on: 33105, 31028
We have a number of different ways to create what boils down to a simple
enquiry in Koha.. OPAC Problem reports, Catalogue concerns, Purchase
suggestions and the upcoming Vendor issues.
It would be great to have a central module for managing all these different
enquiry/ticket types, with jump out points to the various different workflows
for working those enquiries through to a resolution.
Referenced Bugs:
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31028
[Bug 31028] Add 'Report a concern' feature for patrons to report concerns about
catalog records
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33105
[Bug 33105] Add vendor issues
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