https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=36487
Bug ID: 36487
Summary: Add an option to add new conditions for processing
failure_code on members/notices.pl
Change sponsored?: ---
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Notices
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
At the moment on borrowers notices.pl page there is a column "Delivery note"
that displays the reason the delivery has failed. The reason is displayed based
on the following conditions:
[% IF ( QUEUED_MESSAGE.failure_code ) %]
[% IF ( QUEUED_MESSAGE.failure_code == "INVALID_BORNUMBER" ) %]Invalid
borrowernumber [% borrowernumber | html %]
[% ELSIF ( QUEUED_MESSAGE.failure_code == 'NO_EMAIL' ) %]Unable to find an
email address for this borrower
[% ELSIF (matches = QUEUED_MESSAGE.failure_code.match('INVALID_EMAIL:(\w+)') )
%]Invalid [% matches.0 | html %] email address found [% borrowernumber | html
%]
[% ELSIF ( QUEUED_MESSAGE.failure_code == 'NO_FROM' ) %]Missing from email
address
[% ELSIF ( QUEUED_MESSAGE.failure_code == 'MISSING_SMS' ) %]Missing SMS number
[% ELSIF ( QUEUED_MESSAGE.failure_code == 'DUPLICATE_MESSAGE' ) %]Message is
duplicate
[% ELSIF ( QUEUED_MESSAGE.failure_code == 'NO_NOTES' ) %]No notes from SMS
driver
[% ELSIF ( QUEUED_MESSAGE.failure_code == 'SENDMAIL' ) %]Unhandled email
failure, check the logs for further details
[% ELSIF ( QUEUED_MESSAGE.failure_code == "UNKNOWN_ERROR" ) %]Unknown error
[% ELSE %]Error occurred while sending email.
[% END %]
[% END %]
Sms providers might send back failure_codes outside that list. In those cases
"Delivery note" -colum displays the text "Error occurred while sending email"
which doesn't give the proper info for the librarian. If it would be possible
to add your own ELSIF conditions, we could provide accurate information for the
librarians dealing with the failed messages.
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