https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=36602

--- Comment #2 from Christopher Brannon <[email protected]> ---
Again, I'm not sure what exactly the end goal here is.  My initial thought is
that this is a feature to stop someone from trying to hack an account.  Is that
the point?  Because, as is, it seems more like a feature to get you to stop
trying to figure out your password and just get it reset.

I guess, sure, if there is a bot constantly trying to hack the account, it is
going to keep trying that account number and rotate through password iterations
until it is stopped.  But if you unlock the account, even with a new password,
wouldn't it just keep trying again?

So, it would seem we are just trying to make the user give up and contact the
library.

One thought about this is, if the account has an email address, instead of
having the user go through the library to change the password, just lock the
account and email a password reset to the email account.

The only argument I could see against that is if someone had access to a
patron's email account and forced Koha to send a reset.  But if they have
access to the email account, they could always use the forgot email option.  In
both cases they would already have all the pieces they would need to get into
the account.  So, it seems reasonable that sending a reset to the patron email
account automatically would be acceptable.

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