https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28575

--- Comment #8 from Andrew Fuerste-Henry <[email protected]> ---
(In reply to Andrew Fuerste-Henry from comment #7)
> If nothing else, the system preference needs to be reworded to accurately
> reflect that it's not just for fully paid charges.
> 
> Additionally, I don't think the message "Any lost item fees for this item
> will remain on the patron's account." conveys accurately what is happening
> here. We're not leaving fees on their account, we're leaving payments on
> their account.

Our desired functionality here is that when a lost item is found the entire
paid portion of the lost fee should be refunded unless the payment through
which the debit reached $0 outstanding was more than X days ago. That would
mean:
 - this system preference would have no bearing on refunds on items that have
not reached $0 outstanding
 - if a lost item was partially paid >X days ago, then paid off the rest of the
way  <X days ago, and then returned today, the full paid amount would be
refunded

All that said, I don't know if we have a great way to determine the date on
which a debit reached $0 outstanding.

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