https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37092
Bug ID: 37092
Summary: Additional information should show for batch checkouts
requiring overrides
Change sponsored?: ---
Product: Koha
Version: 23.05
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Circulation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
When using batch checkouts for a transaction that requires an override due to
fines over noissuescharge, staff have to confirm the checkout - but there is no
information provided about why they are being asked to confirm.
In a single-transaction checkout for a patron with fines above noissuescharge
where overrides are allowed, a warning box appears with
<Please confirm checkout
The patron has a debt of $$.$$>
Staff must click the 'Yes, check out' button to continue. This behavior gives
staff the information they need to decide whether they should override.
However, in batch checkout with the same fine (noissuescharge at 5, fine at
20.00):
-Scan items into batch checkout box, and click 'Check out' box
-A table displays with the scanned barcodes. Nothing is in the Information
column to indicate why the items are not yet checked out.
-Below the table reads <Please confirm checkout> with a 'Checkout or renew'
button, but there is no indication of why the checkout needs confirmation
This is confusing for staff and could lead to items being checked out when they
should not be, since staff aren't given the information they need to know why
the checkout must be confirmed and thus decide whether they should override it.
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