https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34924

Ray Delahunty <[email protected]> changed:

           What    |Removed                     |Added
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                 CC|                            |[email protected]

--- Comment #32 from Ray Delahunty <[email protected]> ---
We would be very disappointed if changes to the existing functionality added
here (as suggested in comments 9 to 16) led to a reduction in functionality. We
are using the AUTO_RENEWALS_DGST as in effect the first notification of an item
being overdue. We have removed the ‘success’ TT code from the notice so no
emails are sent if all items renew without an error state. No pointless emails
are sent, which is proving very popular here. The ‘auto_renewal_final’
situation is something the reader needs to be told about (of course), so having
the ‘auto_renewal_final’ as an error is key to our 23.11 auto-renewals
functionality. In dozens of tests to configure auto-renewals we have never been
able to replicate point 11 in the test plan for this bug. An email is prepared
for the ‘auto_renewal_final’ and one is also sent for the ‘too_many’ error,
which is good as it supports our four overdue notifications workflow. (Our
first ‘official’ ODUE notice is sent 7 days after the item fails to
auto-renew). If we wanted to achieve test point 11 and have no notifications
sent for the ‘too_many’ error I think we could simply remove that error from
the TT code in the notice. But why would we do that, given the delights of no
‘success’ renewal email nags and 4 overdue notification functionality?

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