https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38246
Bug ID: 38246
Summary: If using automatic return claim resolution on
checkout, each checkout will overwrite the previous
resolution
Change sponsored?: ---
Product: Koha
Version: Main
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: Circulation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
The checkout page searches for all return claims rather than only unresolved
ones, so if an item being checked out has a return claim that was previously
resolved, it will resolve it again and overwrite the previous resolution.
Fortunately, any notes on the return claim are a separate functionality, so
this will not erase the notes - it only updates the resolution timestamp and
sets the resolution code (which is an authorized value and cannot contain free
text).
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