https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38955
Bug ID: 38955
Summary: Support for SIP servers to move reserved items back to
queue
Change sponsored?: ---
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: SIP2
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
Support is needed for SIP servers to move reserved items loaned to wrong
patrons back to the reserved queue. In one location our library uses a self
service bookshelf where reservations are kept. Anyone with a library card can
open the door, and the bookshelf independently loans the picked up book to the
library card which opened it.
The problem rises if patron A picks up a reserved item meant for patron B. If
it is automatically loaned to patron A, the reserved item stays in waiting
-status on patron B's account. After the pick up period is over, patron B will
be getting the fee of not picking up a reservation which has not even been on
the shelf for them to pick it up.
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