https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18986

--- Comment #10 from Christopher Brannon <[email protected]> ---
24.11 for sure.  We have libraries running into this issue more and more as
holds are placed on more popular/newer items.  I am watching patrons get
frustrated, not know what they are doing wrong.  The SCO isn't revealing enough
about this, and frankly, it is ridiculous that they are being stopped and not
even given an option to accept the reduced loan period.

A few things need to be addressed:

1) The SCO is very generic about the problem - this leaves the patron feeling
dumb.
2) The SCO needs to stop the patron in their tracks with a pop-up message or
modal.
3) The SCO needs to either a) give the option to accept the reduced loan period
just like any other SIP self check or b) give the admin the ability the options
to loan without warning, loan and highlight the adjusted loan on the issues
table, or continue with the current behavior and block the transaction with a
clear explanation.

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