https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41809
Bug ID: 41809
Summary: Waiting holds fulfilled by another copy should be
marked for return to stacks
Initiative type: ---
Sponsorship ---
status:
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: minor
Priority: P5 - low
Component: Circulation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
This may be related to bug 38650
The use case we have run into is: A patron has a hold waiting on the hold
shelf. They check out a different copy on the same bib from the stacks and this
copy fulfills the hold. The waiting hold does not appear on the holds with
cancellations or holds waiting over X days reports.
This causes confusion for our branch staff and items sitting on the hold shelf
longer than they should be.
Ideally these would move to the holds with cancellation requests report, but
I'd be interested if others feel differently.
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