https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41282

--- Comment #10 from Cheryl <[email protected]> ---
(In reply to Andrew Fuerste-Henry from comment #2)
> I think this needs to tell the user when the waiting item is at a different
> library.
> 
> A wrinkle:
> 1 - place a bib-level hold for pickup at Fairfield
> 2 - check item from that bib in at Fairfield and confirm hold
> 3 - change library to Centerville
> 4 - check a different item from that bib out to your patron at Centerville
> 5 - Message reads "This item filled a hold that had another item waiting on
> the shelf for this patron, please check the holds shelf and check in any
> other copies." -- it'd be more helpful if it said "had another item waiting
> on the shelf *at Fairfield*"
> 
> Additionally, we may want to say "check in any other copies *waiting for
> this patron.*" That may be overly pedantic/picky, but staff don't want to
> check in *every* waiting copy of this title, only the one for this specific
> patron.


"This item fulfilled a waiting hold for this patron. Please find and check in
any other hold-shelf copies* from the same bib record for this patron."

This way you shouldn't need to specify any location, because what you are
asking for is that the staff member find and check in ANY OTHER same-bib items
still on the hold shelf (i.e. WHICHEVER hold shelf) for this patron.

But again, ideally it would be best to just put the item on the holds-over
report to be pulled. 

Cheryl



*If you don't like this wording, you could also say, "This item fulfilled a
waiting hold for this patron. Please find[/remove?] and check in any other
[waiting hold copies] from the same bib record for this patron." 
(But please note the reason I said "hold-shelf copies" in the first place was
that at the point the second copy got checked out to the patron, the first copy
is no longer "Waiting.")

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