https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=42256
Bug ID: 42256
Summary: Ungrouping holds can leave patron with more holds than
they should have
Initiative type: ---
Sponsorship ---
status:
Product: Koha
Version: Main
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: Hold requests
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected],
[email protected]
Depends on: 15516
See Bug 42255 for details of how Koha is sometimes considering grouped holds
for hold limits and sometimes not.
To recreate this issue:
1 - set a circ rule with:
-- Holds allowed (total): Unlimited
-- Holds allowed (daily): Unlimited
-- Holds per record (count): 2
2 - Place 2 holds on the same record for the same patron
3 - Try to place a 3rd hold, get an error "too many holds"
4 - group your 2 existing holds
5 - try to place a 3rd hold; it works!
6 - ungroup your 2 original holds
7 - your patron now has 3 ungrouped holds on the same record where they should
only be allowed 2
Currently holds can only be un-grouped by staff, which lessens the likelihood
of a patron abusing this loophole. But the loophole is still not ideal, and
will become more troublesome if Bug 42255 makes the total holds count consider
groups.
We could block ungrouping holds if doing so would push the patron over the
holds limit?
Referenced Bugs:
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15516
[Bug 15516] Allow to place a hold on first available item from a group of
titles
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