https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43245

David Nind <[email protected]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|When sending a reset email, |There should be a message
                   |there should be a message   |in the staff interface if a
                   |if no email was provided    |patron has no email address
                   |                            |and you reset their
                   |                            |password (More > Send
                   |                            |password reset)
           Severity|enhancement                 |normal
                 CC|                            |[email protected]
  Text to go in the|                            |This fixes resetting a
      release notes|                            |password for a patron in
                   |                            |the staff interface ("More
                   |                            |> Send password reset"
                   |                            |option when
                   |                            |OpacResetPassword is set to
                   |                            |"allowed").
                   |                            |
                   |                            |If a patron has no an email
                   |                            |message, no message was
                   |                            |sent. There was no
                   |                            |indication about this and
                   |                            |the reason why, so you
                   |                            |would assume that a
                   |                            |password reset notice was
                   |                            |sent (apart from
                   |                            |redirecting to the patron
                   |                            |notices section, where you
                   |                            |may have noticed that there
                   |                            |isn't a password reset
                   |                            |notice queued).
                   |                            |
                   |                            |Now, if the patron does not
                   |                            |have an email address, a
                   |                            |message is shown:
                   |                            |
                   |                            |       Unable to send
                   |                            |password reset
                   |                            |
                   |                            |       The patron has no
                   |                            |email address

--- Comment #3 from David Nind <[email protected]> ---
A suggestion and question:

1. A suggestion to change the message in the staff interface - 
   we don't input an email address when we click on "Send password reset",
   so:

   - Instead of the current message: 

       Unable to send recovery email
       No email address provided

   - Change the message to:

       Unable to send password reset
       The patron has no email address  

2. Do we need a bug to rename the OpacResetPassword system preference name 
   and update the description?
   - It is a bit odd (to me) that the name and description are about the OPAC,
but 
     the "More > Send password reset" option in the staff interface for a 
     patron only shows when this system preference is set to "allowed".
   - I am happy to create a bug for this if this is valid.

I've changed the importance from "Enhancement" to "Normal", because if a patron
doesn't have an email message it silently fails with no message, and no notice
generated - library staff would think they had done their job, but nothing has
happened.

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