https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33446

Melissa <[email protected]> changed:

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--- Comment #5 from Melissa <[email protected]> ---
I agree with Trevor.

We have a recent example of how not being able to clear the transit status is
detrimental to workflows.

We had a customer return a book damaged. For some reason, the staff person
checking the material in didn't want to charge the customer, so moved to check
the item in. The items could not float to the location they were working so
Koha immediately put the item into transit to its owning location.

The staff person then went to mark the item withdrawn, but couldn't. We have
the system preference set to not allow staff to mark things withdrawn while
they are in transit (for a few reason), but the main one being that we also
don't allow items that are withdrawn to clear that status when they are checked
in. They remain in withdrawn. Because of this, the item remains in transit for
eternity. 

Staff must be able to easily reverse transit status that does not involve them
changing their logged in library to the receiving end of the transit. I think
that is unreasonable to ask staff to do that and can (and will) cause problems
if they forget to change it back.

I see no problem with the "cancel transit" button being available on the screen
that asks to confirm transit when it is initially scanned in -- and any
additional scans after that. There is no point in "confirming transit" if the
only option is to confirm.

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