https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43968
Bug ID: 43968
Summary: Replace FallbackToSMSIfNoEmail with a configurable
message transport fallback order
Initiative type: ---
Sponsorship ---
status:
Product: Koha
Version: Main
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Notices
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected]
Depends on: 21781
Target Milestone: ---
Bug 21781 extends the FallbackToSMSIfNoEmail system preference, which started
as a way to send purchase suggestion notices by SMS to patrons without an email
address, to more notices. Working on it showed the on/off preference is too
narrow: it only knows about email falling back to SMS, and the notices it
covers are decided in code.
Proposal: replace it with an ordered list of transports to fall back to, set
once for the whole system, for example:
email, sms, print
When the transport a notice should be sent with is not usable for a patron (no
email address, no SMS number or phone), the next transport in the list that the
patron can receive is used. Per notice type, a library opts out by not defining
a notice template for a transport: a transport without a template for that
notice is skipped. An empty list means no fallback.
Details:
- New system preference (name to be decided, e.g.
MessageTransportFallbackOrder) holding the ordered transports;
FallbackToSMSIfNoEmail is removed and its value migrated in an atomic update
(enabled becomes "email,sms", disabled becomes empty).
- One place to resolve the transport for a patron and a notice (building on
Koha::Patron->message_transport_type_for from bug 21781), used by the notices
that currently hard code a transport and by Koha::Patron->queue_notice, which
today always falls back to print.
- Only explicit transport sends follow the configured order. Notices sent
according to the transports a patron chose in their own messaging preferences
are left as they are.
- Tests, and documenting the behaviour (the preference text, the manual).
Referenced Bugs:
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21781
[Bug 21781] message_transport_type should allow fallbacks
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