Ian, I did process_message_queue and after that the status is "sent" And the OverdueNoticeBcc account does get the mail.
But the to_address field in the message_queue remains empty and the patron (In the case myself) did not get the mail. -Rudy >>> Ian Walls <[email protected]> 11/2/2011 2:33 PM >>> Rudy, I've found that to_address remains null until process_message_queue sends the message; this is so that if the email changes between when the notice is generated and when it's sent, the most up-to-date email is used. Can you check to see if messages are going out now? At the least, if you see "sent" in a patron's message history, instead of "failed", you'll know this is working (whether the email reaches the patron, there is no way to know). -Ian On Wed, Nov 2, 2011 at 4:54 AM, ISM KIS <[email protected]> wrote: > Ian, > > Thank you for your input. > > The setting was on "alternate" and I changed it to "first valid" > > But still it does not enter anything into the to_address field. > > Maybe I need to restart the server? I'll do that tomorrow morning before > the library opens. > > Let's hope. > > Rudy > > >>> Ian Walls <[email protected]> 11/2/2011 12:02 PM >>> > Rudy, > > > Check your AutoEmailPrimaryAddress system preference. It should be either > "email" or "first valid".... we've found sometimes it gets defaulted to > "alternate", which results in failed messages. > > Cheers, > > > -Ian > > On Wed, Nov 2, 2011 at 1:09 AM, ISM KIS <[email protected]> wrote: > > > After upgrading to Koha 3.4.5 we have noticed that the overdue notices > > were not sent. > > > > The cron jobs are running and the message_queue table gets updated. > > The borrowernumber is correct in the message_queue but the to_address > > field is NULL. > > ( select email from borrowers where borrowernumber = xxx gives me the > > correct email) > > > > Any ideas why the to_address field is NULL and what to do about this? > > > > If I manually update the to_address and run process_message_queue.plthen > > the notices are sent ok. > > > > Thanks for any help. > > > > Rudy Wuthrich > > Kodaikanal International School > > > > _______________________________________________ > > Koha mailing list http://koha-community.org > > [email protected] > > http://lists.katipo.co.nz/mailman/listinfo/koha > > > > > > -- > Ian Walls > Lead Development Specialist > ByWater Solutions > Phone # (888) 900-8944 > http://bywatersolutions.com > [email protected] > Twitter: @sekjal > > -- Ian Walls Lead Development Specialist ByWater Solutions Phone # (888) 900-8944 http://bywatersolutions.com [email protected] Twitter: @sekjal _______________________________________________ Koha mailing list http://koha-community.org [email protected] http://lists.katipo.co.nz/mailman/listinfo/koha
