Jim, There are a few possibilities. You might have set the Suspension in Days on the Circulation and Fines Matrix in Administration ( http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules). The other option is that you have it set to restrict patrons when they get overdue notices and you can stop this by going to Tools > Overdue Notice Status/Triggers and unchecking the box under 'restrict' ( http://manual.koha-community.org/3.6/en/noticetriggers.html).
Let me know if those work for you. Nicole C. Engard ByWater Solutions 2012/1/19 Jim Maroon <[email protected]> > At some point we turned on a setting that apparently punishes patrons for > having had overdue items. Depending on the severity of the overdue, it > blocks them for X number of days, and staff have no way overriding it. This > is for patrons who have already turned in the overdue items and do not have > or have already paid fines. > > Where is this setting and how do I turn it off? > > > Thanks. > > --Jim > > > -- > > ================================================== > "The man, who, by his own and his family's labour, can provide a > sufficiency of food and raiment and a comfortable dwelling place, is not a > poor man." --William Cobbett, *Cottage Economy*, 1826. > > _______________________________________________ > Koha mailing list http://koha-community.org > [email protected] > http://lists.katipo.co.nz/mailman/listinfo/koha > >
_______________________________________________ Koha mailing list http://koha-community.org [email protected] http://lists.katipo.co.nz/mailman/listinfo/koha
