I'm hoping someone might have some ideas for us...

We've just lately been running into problems with database timeouts when making changes to patron records. We did not run into this until just recently, and I don't know what we may have changed to cause this.

The errors we receive are like the following:

[Wed Apr 25 12:31:36 2012] [error] [client 10.41.63.254] [Wed Apr 25 12:31:36 2012] memberentry.pl: DBD::mysql::st execute failed: Lock wait timeout exceeded; try restarting transaction at /shared/lupprod/soft/lib/C4/SQLHelper.pm line 213., referer: https://lup.library.nd.edu:8443/cgi-bin/koha/members/memberentry.pl?op=modify&borrowernumber=1&category_type=S

[Wed Apr 25 13:10:14 2012] [error] [client 10.41.63.254] [Wed Apr 25 13:10:14 2012] memberentry.pl: DBD::mysql::st execute failed: Lock wait timeout exceeded; try restarting transaction at /shared/lupprod/soft/lib/C4/Members/Messaging.pm line 155., referer: https://lup.library.nd.edu:8443/cgi-bin/koha/members/memberentry.pl?op=modify&borrowernumber=1&category_type=S

and I was able to see at the database level locks on both the borrowers table and the borrower_message_preferences table while at least one transaction was being attempted.

Anyone have an idea of what might be going on?

Thanks,
Tom

--

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     Tom Hanstra                              Systems Administrator
     Hesburgh Libraries of Notre Dame         Phone: (574)631-4686
     213 Hesburgh Library                     Email: [email protected]
     Notre Dame, IN  46556

  "Now, here, you see, it takes all the running you can do, to keep in
   the same place. If you want to get somewhere else, you must run at
   least twice as fast as that!"
                          Lewis Carroll - Through the Looking Glass
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