To recap, our Koha system was working great Friday then something went wrong over the weekend.
We are able to connect to the admin client at http://btlibrary:8080 We can connect to the OPAC but every search comes up blank. Patron records are correct and people can login. Does anyone have a suggestion for troubleshooting? David From: Hartman, David W. - GBTS Library Sent: Tuesday, September 04, 2012 1:34 PM To: Hartman, David W. - GBTS Library; Bernardo Gonzalez Kriegel Cc: [email protected] Subject: RE: [Koha] My Koha is down .. Software error? Ok, we can find the admin client at this URL: http://btlibrary:8080 Not sure what happened to the other URL. Thoughts? From: Hartman, David W. - GBTS Library Sent: Tuesday, September 04, 2012 10:19 AM To: Hartman, David W. - GBTS Library; Bernardo Gonzalez Kriegel Cc: [email protected]; Weissman, Brian S. Subject: RE: [Koha] My Koha is down .. Software error? Ok, We got the OPAC running but the Koha Admin is down. We got an error 404 – must be a broken link in the xml file? Please advise.. From: Hartman, David W. - GBTS Library Sent: Tuesday, September 04, 2012 10:03 AM To: 'Bernardo Gonzalez Kriegel' Cc: [email protected] Subject: RE: [Koha] My Koha is down .. Software error? FIXED - ☺ Looks like the xml file was corrupted .. we are backing it up and noting error for future reference. THANKS ALL! David From: Bernardo Gonzalez Kriegel [mailto:[email protected]] Sent: Tuesday, September 04, 2012 9:50 AM To: Hartman, David W. - GBTS Library Cc: [email protected] Subject: Re: [Koha] My Koha is down .. Software error? Well, the message "Access denied for user 'www-data'@'localhost' (using password: NO)" clearly indicates that something is wrong with the access rights of the Koha user (in this case www-data) Please check your /etc/koha/koha-conf.xml, at the bottom is declared which database, host, user and password you are using. Verify with the command line client "mysl" And normally 'www-data' is the apache user, at least on Debian/Ubuntu :) Bernardo -- Bernardo Gonzalez Kriegel [email protected]<mailto:[email protected]> On Tue, Sep 4, 2012 at 10:43 AM, Hartman, David W. - GBTS Library <[email protected]<mailto:[email protected]>> wrote: No, we are not using apache server and Koha was working on Friday .. it has suddenly stopped (broke over the weekend). No system changes were made. From: Bernardo Gonzalez Kriegel [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, September 04, 2012 9:42 AM To: Hartman, David W. - GBTS Library Cc: [email protected]<mailto:[email protected]> Subject: Re: [Koha] My Koha is down .. Software error? Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Are you using the apache user "www-data" to access Koha's database? I think that is good practice to use a different database user for koha, as well a system user to own all the files. Bernardo _______________________________________________ Koha mailing list http://koha-community.org [email protected] http://lists.katipo.co.nz/mailman/listinfo/koha
