Hello
Thanks all for your help.
I use a Mac too, but I don't know that Numbers application (I am not good with 
Mac, but somehow it is the only thing I am allowed to use here... >.<).  Maybe 
this is a Mac problem?  I will have to reinstall a spreadsheet application on 
my PC to try again.  It worked very well the previous times I tried to import 
patrons, but then I was on my PC...
Anyway, back on that Mac, I opened my .csv file and it reads:
borrowernumber,cardnumber,surname,firstname,title,address,address2,city,state,zipcode,email,phone,fax,branchcode,categorycode,gonenoaddressT1,T1,TARTAMPION,Philip,Mr
 & Mrs,Po BOX xxx,,Birdcity,,2608,em...@email.com.au,6123 4567,6987 
6543,CANB,A,T2,T2,MACHINTRUC,Bidule,"Ms",Pink 
House,,City,,2600,,,,CANB,A,13,13,PATATRUC,Philip,Mr,Po Box 
xxx,,Fishcity,,2604,em...@email.com.au,0412 1234 5678,02 6123 4567,CANB,A,
ETC ETC
Aman, thanks for your help, but it has been done as mentioned again and 
again... :)
Cheers,
Sonia.

Date: Wed, 17 Apr 2013 14:38:18 +1200
Subject: Re: [Koha] Problem with patrons import
From: amur...@katikaticollege.school.nz
To: sossola...@hotmail.com

Hi Sonia
I too had this problem. I have a work around; it's not pretty but it works.I 
open the .csv file in Excel, cut/copy the patrons and paste them into a 
template spreadsheet with the correct headings. I work out the information for 
attributes, library code and patron categories then save and close. I open the 
file in Numbers (I use a Mac — I'm not sure of the PC equivalent) then export 
(in the file menu) the file using .csv and text encoding Unicode (UTF-8). Then 
I delete the .csv from the file_name (the message asks if I am sure I want to 
do this — yes). It then uploads just fine. I don't know why this works but it 
does. Every now and then I try the direct way, but so far no go. 

Good Luck
-- 
Ann Murphy
Librarian
Katikati College
Beach Road, Katikati, 3129
New Zealand

0064 7 5492647

amur...@katikaticollege.school.nz


                                          
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