The access.log is the only possible way to find the problems, unless soneone has compromised that file also.
best wishes, Sudhir Gandotra koha.openlx.com On Wed, Aug 20, 2014 at 11:47 PM, Mesfin Teshome <[email protected]> wrote: > Dear all, > I am facing a strange problem. I am a system/network admin and our > librarians at the University are saying Koha is reporting no checked out > items for people who have checked out books, or displays 1 or 2 checked out > items while there are many books checked out. The librarians claim they > have not done anything with the circulation. > When I check the circulation history and modification logs at the Patrons > profile, the logs show that the books have either been returned or issued > but the librarians swore they have not done that and that the system is > doing that by itself. I have tried to look at the Koha-error_log, I see > this error message > returns.pl: Use of uninitialized value in hash element at > /usr/share/koha/intranet/cgi-bin/circ/returns.pl line 413, <DATA> line > 522., referer: http://$libraryurl$/cgi-bin/koha/circ/returns.pl > Is this related to the problem? Where can I start troubleshooting the > problem? The librarians are very worried because bad record with > circulation could mean loss of books and they are convinced it is a system > problem. > > We are running Koha version: 3.12.00.000 > I will really appreciate your response. > Kind regards, > Mesfin > _______________________________________________ > Koha mailing list http://koha-community.org > [email protected] > http://lists.katipo.co.nz/mailman/listinfo/koha > -- *Wishing you the Freedom to be Human* *Sudhir Gandotra* *OpenLX Technologies P. Ltd.* *(Formerly OpenLX Inc.)* *(ISO 9001:2008 Certified, OpenLX Alliance Enterprise for Linux & Open-Source Technology)* Our Profile <http://openlx.com/downloads/openlx_technologies_profile.pdf> List of Clients <http://koha.openlx.com> Online Demo <http://koha.openlx.com> *Regd. Office : R-10, 3rd floor, Khirki Extn., **New Delhi - 110017, INDIA* *Phones: * +91-98101-20918, +91-93124-65666 *Email:* <http://goog_872675095>[email protected] *InterNet:* www. openlx.com <http://www.%20openlx.com> *OpenLX Linux - Humanizing Technology, Transforming Lives !**You don't need violence to shake the world** - Use Linux !* *Pl like our pages : Peace Desktop <http://www.facebook.com/pages/Openlx/469031589849524> & Business Desktop <http://www.facebook.com/pages/Kalculate/140778612789838>* Connect to us on LinkedIN <http://www.linkedin.com/company/2938809> *Linux Jobs : http://openlx.com/careers.html <http://openlx.com/careers.html>* *Why Koha ? <http://openlx.com/index.php/koha/why-koha.html>** Biz Desktop <http://www.kalculate.com/kalculate/features.html>** OpenLX Linux <http://openlx.com/openlx-linux.html>** Why Dspace ? <http://openlx.com/index.php/dspace/why-dspace.html>* *Send your KOHA Enquiry Now !* <http://openlx.com/enq/> *Download & Share a Wonderful Linux Desktop (OS, Office, Internet, Multimedia & a lot more) Freely* <http://openlx.com/openlx-linux/download-linux.html> _______________________________________________ Koha mailing list http://koha-community.org [email protected] http://lists.katipo.co.nz/mailman/listinfo/koha
