Hello Luis, What exactly is the message being presented and in what screen does it show? Login screen? Patron card creator screen? Can you try to perform the action using the administrator created at the time of installation? Located in <config> in file* etc/koha/sites/<instance>/koha-conf.xml*
2017-03-10 15:00 GMT-01:00 Luis Moises Rojas <[email protected]>: > By identification card, do you mean patron card?: YES > Are you sure the user attempting the action is defined as superlibrarian?: > YEs and we created a new user with supeuser power and we used the superuser > password and we have the same error > What was the user who created the first? Can the user create another?: it > was a power user and it is the same user now. No, can not create a new > want now. > > > > On Fri, Mar 10, 2017 at 11:55 AM, Pedro Amorim <[email protected]> > wrote: > >> Hello Luis, >> >> Can you provide more information, so it's easier for anyone who might be >> able to help. >> >> By identification card, do you mean patron card? >> Are you sure the user attempting the action is defined as superlibrarian? >> What was the user who created the first? Can the user create another? >> >> Have a good one, >> >> Pedro Amorim >> >> >> 2017-03-10 14:37 GMT-01:00 Luis Moises Rojas <[email protected]>: >> >>> Hi, >>> We are using koha 16.11.04. >>> We are trying to create a new identification card (we already have one >>> created), with a superuser, but we have: Warning, not permission. >>> >>> Why? >>> >>> >>> -- >>> *Luis Moisés Rojas P.* >>> _______________________________________________ >>> Koha mailing list http://koha-community.org >>> [email protected] >>> https://lists.katipo.co.nz/mailman/listinfo/koha >>> >> >> > > > -- > *Luis Moisés Rojas P.* > > _______________________________________________ Koha mailing list http://koha-community.org [email protected] https://lists.katipo.co.nz/mailman/listinfo/koha

