Mr. Owen, I have a hunch that your problem has to do with the system preference called, "RefundLostOnReturnControl".
HTH, Christopher Davis Systems & E-Services Librarian Uintah County Library cgda...@uintah.utah.gov (435) 789-0091 <14357890091> ext.261 uintahlibrary.org basinlibraries.org facebook.com/uintahcountylibrary instagram.com/uintahcountylibrary On Tue, Feb 13, 2018 at 5:46 AM, Scott Owen <so...@edzone.net> wrote: > Hi all, > > We have an issue with (at least) 1 patron that we have discovered. > > The issue as far as I can see..goes something like this: > > Patron checked out book > > Patron lost book. > > Circ marked book as lost, and applied the correct fine ($10.00) > > Patron paid fine. > > ...the issue is, the fine and lost book show on the patron account (in red > text) , and the patron balance shows as "$.0.00" > This is correct. > ....but ...... nowhere in the patron record does it show the $10.00 payment > for the lost book? > > Are we looking in the correct spot ? > Seems that the patrons payment for the lost item should show somewhere in > their history / account ? > > Thank you, > > -Scott Owen > _______________________________________________ > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha