Hi Ketan,

how does your template for the overdue emails look like? Are they sent, but the item information is missing? Syntax for item information is different in the overdue emails, see here:

https://koha-community.org/manual/17.11/en/html/03_tools.html?highlight=overdue#overdue-notice-markup

Alternatively you can also use the tag <<items.content>>.

Katrin


On 22.05.2018 07:15, Ketan Kulkarni wrote:
Hello All,

We have emails set to be sent through crontab - the email of item due
reminder and overdue items. One of the template works and we are able to
get item details, borrower details etc. However, the other template just
does not work. Has anyone faced a similar issue in the past?

Any clues will help.

Thank you.
Ketan
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