Hi Barton, > I believe this typically happens under plack.
These scripts should not run under plack, check your apache config file (search for "ProxyPass" in apache-shared-intranet-plack.conf) Cheers, Jonathan On Wed, 19 Sep 2018 at 19:17 Barton Chittenden <bar...@bywatersolutions.com> wrote: > Hi, All! > > At ByWater, we've had a few reports of > > "Home › Tools › Stage MARC records for import" timing out on large import > batches, with the message "there was an error." > > When this happens, there are typically two batches under > > Home › Tools › Manage staged MARC records > > The first batch will show a number of records, and the second batch will > show 0 records. > > I believe this typically happens under plack. I'm having a *very* difficult > time re-creating the error, so I don't have any plack error logs, I don't > have any good numbers on how many records cause the problem. > > One of our libraries told me that the problem seems to be worse when using > matching rules. > > If you've seen issues like this, I would love to know > > 1) What version of Koha you're using > 2) How many records you were importing > 3) If you were doing any sort of record matching > 4) Any other relevant details > 5) If you have access to the server error logs, I'd like to know what > messages you see there. > > I'd like to file a bug, but without being able to replicate the problem, I > can't get any traction there. > > Thanks, > > --Barton > _______________________________________________ > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha