Hi Peter,

sorry, I am out of ideas then. What you see seems to be related to

*Bug 19457*
<https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19457> - If
CheckPrevCheckout is set to "Do", then checkouts are blocked at the
SIPServer (Needs Signoff]

Turning the feature off should still have worked I think.

Katrin

On 31.01.19 16:38, Peter Lau wrote:
Dear Katrin,

Thanks for your information.

I was told that the SIP server was restarted for configuration changes
to take effect frequently.

Thanks and regards,

*Peter Lau*

Librarian

Tel: (852) 3977 9868 | Email: [email protected]
<mailto:[email protected]> | Fax: (852) 23384320

2 Tin Wan Hill Road, Tin Wan, Aberdeen

*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
<http://www.yccece.edu.hk/>



On Thu, Jan 31, 2019 at 6:10 PM Katrin Fischer
<[email protected] <mailto:[email protected]>> wrote:

    Hi Peter,

    that sounds right. Sometimes it takes a SIP server restart for
    configuration changes to take effect. That's what I'd try next.

    Katrin

    > Gesendet: Donnerstag, 31. Januar 2019 um 10:21 Uhr
    > Von: "Peter Lau" <[email protected]
    <mailto:[email protected]>>
    > An: "Katrin Fischer" <[email protected]
    <mailto:[email protected]>>
    > Cc: "koha list" <[email protected]
    <mailto:[email protected]>>
    > Betreff: RE: [Koha] Item cannot be checked out twice on 3M
    self-check within the same day
    >
    > Hi Katrin,
    >
    >
    >
    > I have checked that our setting is “Do not check borrower
    checkout history
    > to see if the current item has been checked out before.”
    >
    >
    >
    > That’s why it has no problem over the Circulation Counter but
    the problem
    > is with 3M self-check machine.
    >
    > Thanks & regards,
    >
    > *Peter Lau*
    >
    > Librarian
    >
    > Tel: (852) 3977 9868 | Email: [email protected]
    <mailto:[email protected]> | Fax: (852) 23384320
    >
    >  [image:
    >
    
https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ]
    >
    > 2 Tin Wan Hill Road, Tin Wan, Aberdeen
    >
    > *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
    <http://www.yccece.edu.hk>
    >
    >
    >
    > *From:* Katrin Fischer [mailto:[email protected]
    <mailto:[email protected]>]
    > *Sent:* Thursday, 31 January 2019 5:12 PM
    > *To:* Peter Lau <[email protected]
    <mailto:[email protected]>>
    > *Cc:* koha list <[email protected]
    <mailto:[email protected]>>
    > *Subject:* Aw: [Koha] Item cannot be checked out twice on 3M
    self-check
    > within the same day
    >
    >
    >
    >
    >
    > Hi Peter,
    >
    >
    >
    > every time Koha would ask for confirmation on the circulation
    desk, it
    > might just say "no" on the self check. This messages is because
    of your
    > setting of the CheckPrevCheckout  system preference.
    >
    >
    >
    > Hope this helps,
    >
    >
    >
    > Katrin
    >
    >
    >
    > *Gesendet:* Donnerstag, 31. Januar 2019 um 09:08 Uhr
    > *Von:* "Peter Lau" <[email protected]
    <mailto:[email protected]>>
    > *An:* "koha list" <[email protected]
    <mailto:[email protected]>>
    > *Betreff:* [Koha] Item cannot be checked out twice on 3M
    self-check within
    > the same day
    >
    > With our 3M self-check machine, we have found that once we have
    checked out
    > and checked in an item, we can’t check-out this item 2nd time.
    >
    >
    >
    > The error message is “Item not checked out. Item cannot be issued
    > PREVISSUE. Please take the item to the desk”.
    >
    > Thanks & regards,
    >
    > *Peter Lau*
    >
    > Librarian
    >
    > Tel: (852) 3977 9868 | Email: [email protected]
    <mailto:[email protected]> | Fax: (852) 23384320
    >
    > [image:
    >
    
https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ
    > ]
    >
    > 2 Tin Wan Hill Road, Tin Wan, Aberdeen
    >
    > *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
    <http://www.yccece.edu.hk>
    > _______________________________________________
    > Koha mailing list http://koha-community.org
    > [email protected] <mailto:[email protected]>
    > https://lists.katipo.co.nz/mailman/listinfo/koha
    >

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