Hi Arturo,
See bug 21311 for the reason.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21311
Regards,
Jonathan

Le lun. 18 mars 2019 à 18:12, Arturo Longoria
<[email protected]> a écrit :
>
> Hello,
>
> I'm not sure if I've stumbled upon a bug, or if I'm not using the 
> FailedLoginAttempts system preference correctly -- could someone offer any 
> feedback? I'd be happy to file a bug report if it is indeed a bug!
>
> Our library is on 18.05.10. Our FailedLoginAttempts preference is set to 5. 
> When I purposely enter the wrong password to an account, I can see that the 
> login_attempts column for the user is incremented. But when it goes past 5, I 
> never see the message alerting me that I've exceeded my login attempts and 
> need to reset my password. Instead, I keep seeing the same standard message 
> warning me about it: "You entered an incorrect username or password. Please 
> try again! [...]"
>
> The bug indicates that I should be prompted to reset my password, but that 
> never happens 
> (https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18314). And if I 
> enter the correct password after exceeding 5 login attempts, I'm still 
> blocked but without any useful feedback, so a patron would never know what's 
> happening even if they eventually remembered their password. Upon resetting 
> the password via the staff client, I can finally log in with the correct pw.
>
> Am I missing something? Or is this a bug?
>
> Thank you!
>
> Arturo Longoria
> Reference Librarian/Web Manager
> Texas State Law Library
> www.sll.texas.gov
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