To all libraries using Koha:

I'm collecting data for the 2020 edition of the  International Library 
Automation Perceptions survey.

This survey, now in its fourteenth annual iteration, provides an opportunity 
for libraries to register their perceptions of the strategic automation 
products they use, organizations that provide these products, and the quality 
of support delivered. The survey also probes at considerations for migrating to 
new systems and the level of interest in open source products.

As open source software supported both by the general community and by a 
variety of different service organizations, some special considerations apply 
to Koha.  In the libraries.org directory, Koha is represented by a combination 
of the name Koha and the primary support organization involved.  (For example 
Koha - Catalyst IT, Koha -- ByWater Solutions).  Libraries relying entirely on 
community support or internal resources are represented as Koha - Independent.  
If there are any special support arrangements not covered by these conventions, 
just mention that in the comments area of the survey.  In this way the survey 
will be able to reflect both the functionality of the Koha software and the 
quality of support provided.  This model of representing libraries using Koha 
isn't perfect, but is a pragmatic approach that aggregates all users of Koha 
while also segregating the different support scenarios.  

Participation in this survey will help amplify the visibility of Koha among 
those interested in library automation.  

While the numeric rating scales support the statistical results of the study, 
it's the comments offered that provide the most insight into the current state 
of library automation satisfaction.  Comments will be published in the survey 
results, redacted to conceal text that might identify the individual or 
organization responding.  The raw data for the survey will not be shared, but 
reports are available that provide a variety of ways to view results.

Please help your fellow librarians who might be in the process of evaluating 
library automation options by responding to the survey. Any information 
regarding vendor performance and product quality can be helpful when making 
strategic decisions regarding automation alternatives. A large number of 
responses strengthen the impact of the survey and the subsequent report.

If you have responded in previous years, please respond again this year to help 
identify any trends regarding improvement or worsening of the products or 
support services.

For more information about the survey, for instructions on how to participate, 
and to see results of previous year's survey reports, see:
 https://librarytechnology.org/perceptions/2020/invite/
I hope that all libraries using Koha will respond.  Feel free to forward this 
request to any other library-related list.

You can view the report summarizing the results of last year's survey, 
including data from all previous editions, here:
 https://librarytechnology.org/perceptions/2019/

Please let me know if there are any questions regarding the survey.


Marshall Breeding
Editor, Library Technology Guides
www.librarytechnology.org
marshall.breed...@librarytechnology.org
twitter.com/mbreeding 
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