Hi Katrin
On 16 January I have changed "No automatic renewal after" from no value
to value 3 and checked out another book. But still the automatic renewal
does not work.
As we see in table "issues" the value in column "auto_renew" is "1". The
value in column "auto_renew_error" changed from NULL to "auto_too_soon"
after the checkout day, then after 3 days to "auto_too_late". Why "too
late"? What is too late here? However, no auto renewal was performed.
In the staff client we can see the checkout of the user - but it says "0
Can no longer be auto-renewed - number of checkout days exceeded (5 of 5
renewals remaining)".
System preference "RenewalLog" is set to "Log" but no renewal actions
were logged.
Why is this (not) happening? Is this maybe a bug that I should report?
Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E [email protected] · W www.adminkuhn.ch
Am 16.01.21 um 13:39 schrieb Katrin Fischer:
Hi Michael,
I haven't tested, but from the message I'd try to see if changing "No
automatic renewal after" to non-empty (x days) makes any difference.
Maybe leaving it empty doesn't work as expected in this case or the
behavior might have changed.
Hope this helps,
Katrin
On 16.01.21 13:28, Michael Kuhn wrote:
Hi
Our library works with Koha 20.05.02 on Debian GNU/Linux 10.
The automatic renewal doesn't work as expected. These are the relevant
circulation rules:
* Loan period: 28
* Unit: Days
* Renewals allowed (count): 5
* Renewal period: 28
* No renewal before: (empty) - according to
https://bywatersolutions.com/education/setting-up-auto-renewals-with-new-features
it is said that a blank value will indicate that the auto-renewal will
occur on the day it is due.
* Automatic renewal: Yes
* No automatic renewal after: (empty)
* No automatic renewal after (hard limit): (empty)
In the staff client we can see the checkouts of the users - but for
every checkout it says "0 Can no longer be auto-renewed - number of
checkout days exceeded (5 of 5 renewals remaining)". In fact NONE of
these checkouts were EVER auto-renewed.
As we see in table "issues" the value in column "auto_renew" is "1".
But the value in column "auto_renew_error" changes from NULL to
"auto_too_soon" after the checkout day, then after some days to
"auto_too_late". No auto renewal is ever performed.
We have set system preference "RenewalLog" to "Log" but no renewal
actions are ever logged.
How can we get auto renewal get to work properly?
Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E [email protected] · W www.adminkuhn.ch
_______________________________________________
Koha mailing list http://koha-community.org
[email protected]
Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________
Koha mailing list http://koha-community.org
[email protected]
Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________
Koha mailing list http://koha-community.org
[email protected]
Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
