Hi Shafrizan,
Something similar happened at one of my client libraries when they
updated from 20.05 to 21.05. The problem was invalid
characters/sequences in the record. In their case, it was in the summary
field (520$a) and the sequences were something like
(3y (B
(3z(B
’
The record displayed correctly after we edited the records and changed
those sequences.
I found the answer in one of the log files, though I can't remember
exactly which one... It said something like "PCDATA invalid char value ...".
The only solution I've found for the moment is to edit the records and
correct the problematic sequences.
I hope it helps,
Caroline
On 2022-06-07 08:12, Shafrizan Affendi wrote:
Hello all.
5 days ago I upgraded my Koha from version 19.* to 21.11.05. During the
upgrade there is no error message that I notice. Then I upgraded my OS from
Debian 9 stretch to 11 bullseye. Same no error message.
When I searched in staff opac the result came out fine. For example i
search for "management" and the list related to management shows up.
The problem started when a certain record from the result gave me An Error
Has Occurred! Error 500. When I hit the back button and click 'Edit Record'
or 'Edit Item' it worked fine.
I tried to look at the record detail when I clicked Edit Record or Edit
Item but I found nothing unusual. I compare with no problem records. Not
all records gave me this error but I noticed some of it.
I already tried running /usr/share/koha/bin/maintenance/touch_all_biblios.pl
-v but the result came out with no error at all. I do have full access to
the server and database if anyone can help me and need extra information.
FYI Opac worked just fine if i clicked on the record. Only at staff Opac.
If anyone here can help please reply or maybe can lead me to where i can
investigate to solve this problem.
Thank you very much...
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Caroline Cyr La Rose, M.L.I.S.
Librarian | Product Manager
Phone: 1-833-465-4276, ext. 221
[email protected] <mailto:[email protected]>
INLiBRO | Document Technologies Specialists | www.inLibro.com
<http://www.inLibro.com>
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